Alvernia University IT Knowledge Base FAQ & WIKI  RSS

Information Information

You may use this knowledgebase system to find answers to your questions before you attempt to contact our service desk. Browse from the categories on the left, or search for keywords or terms in the search bar above. 

The Service Desk is the primary point of contact for computer-related inquiries, password reset and classroom technology problems. The service desk analysts will make every attempt to answer questions or resolve computing problems directly. Any problems that the Service Desk is unable to resolve will be escalated to the appropriate technical personnel to ensure a timely resolution.

Service Desk
(ext. 2008 on campus)


Alvernia University is committed to providing students, faculty, and staff with a solid technological platform for finding, using, and storing information from a wide variety of resources.

Information Technology is the department directly responsible for the planning, deployment, and maintenance of these networked information resources, including computers for staff, faculty, classrooms, and labs. To learn more about Alvernia's Information Technology please visit:

2016-01-12 16:24

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